All communication on Swappa takes place in the public comments on listing pages. Since we don't permit any kinds of personal contact information to be shared (email addresses, phone numbers, etc.), all discussion before making a purchase must remain public in the comments. We limit communication like this to ensure our support team is able to efficiently moderate all discussion as needed.

Once a listing is purchased, a sale page is provided to allow the buyer and seller to communicate privately. Only the seller, buyer, and Swappa's support team can see the comments posted on this page.

Please also ensure that all comments posted meet our appropriate comment guidelines!

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