If a payment to a seller is still in the "Pending" status, you may be able to cancel the payment through PayPal.

Login to PayPal, click the "Payments sent" link, find the payment to the seller, click the Details button, and there should be an option there to cancel the payment.

If a pending payment is canceled through PayPal, please be sure to alert the seller and Swappa staff using the sale paged tied to your purchase!

New to Swappa?

Swappa makes it safe and easy to buy and sell used phones and quality tech devices. We have a no junk policy and our support team actually reviews and approves each listing. This keeps scammers away so you can buy with confidence. Read more on our blog.

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